Programs and Services Describe your programs and services. Summarize any audience research, field research, or work process analysis that you undertook to make technology integration decisions. Describe how technology will enhance the delivery of your organization's programs or services. Describe ways that the use of technology will make your programs or services more efficient. Include descriptions of any upgrades, redesigns, and improvements in any program or service communication, materials creation, or information systems/databases. Include a description what role your organization's Web site and Internet presence will play in the short-term and long-term strategies. Describe how information collected through your organization's Web site will be integrated with organizational databases.

Examples from KIT Participants: Arts/Boston Alliance for New York State Arts Organizations

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Last update: April, 2001