Staffing Describe who on staff and your technology team will be responsible for implementation of your technology plan. Describe any new staff positions that will be required as part of the plan. Identify technology consultants that will be contracted. Describe staff responsibility or consultant contract for administering network, regular maintenance (backup/virus protection), fixing things when something goes wrong, and incremental and major upgrades. Describe any technology-related policies such as acceptable Internet use that will be implemented. Describe strategies for implementing ergonomics and educating staff regarding safe computing habits.

Worksheet TechSoup's Support Staff Worksheet: Use these more detailed questions to help you think through technology staff support needs. Articles TechSoup: What do you need? Staff, Volunteers, or Consultant? Coyote Communications, How To Support Your Computer/Internet Systems Consultants OnTap: Advice on Selecting a Consultant TechSoup: Hiring a System Administrator

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Last update: April, 2001